Frequently Asked Questions

Name: Itoen Oi Ocha Organic Matcha 30g(1.06 oz)
Brand: ITOENNorthAmerica
SKU: B0CYM3XWGF
Price: 19.99 USD
Availability: InStock

How long does shipping take?

Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.

Is free shipping available?

We do not currently offer free shipping. However, this may be added at some point. We apologize.

How can I get a tracking number for my order?

If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.

How do I process a return or exchange?

For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.

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Itoen Oi Ocha Organic Matcha 30g(1.06 oz)

Itoen Oi Ocha Organic Matcha 30g(1.06 oz)

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Frequently Asked Questions